Question 1

How does VetNearMe work?

Accepted Answer

VetNearMe is a free platform that helps you find and compare veterinary services in your area. Simply enter your postcode, select the service you need, and we'll show you local veterinary clinics with their prices, reviews, and availability. You can then book directly with your chosen clinic.

Question 2

Is VetNearMe free to use?

Accepted Answer

Yes, VetNearMe is completely free for pet owners. We don't charge any fees for using our comparison service or booking appointments. Our revenue comes from partnerships with veterinary clinics, animal health businesses and advertising.

Question 3

Do I need to create an account?

Accepted Answer

While you can browse and see a few prices without an account, creating one allows you to see more prices.

Question 4

Why should I create an account?

Accepted Answer

Creating an account allows you to view more veterinary prices, save your favourite clinics, and receive updates about clinics in your area.

Question 5

Is my personal information secure?

Accepted Answer

Yes, we take data security seriously. All personal information is encrypted and stored securely. We never share your details with third parties without your consent.

Question 6

What services can I find on VetNearMe?

Accepted Answer

We cover a wide range of veterinary services, including routine consultations, prescriptions, vaccinations, and surgical procedures. You can also find services for different animals, including dogs and cats.

Question 7

How do I book an appointment?

Accepted Answer

Once you've found a suitable clinic, use the telephone number to book an appointment directly. Some clinics offer online booking, while others prefer phone bookings.

Question 8

How do you verify veterinary clinics?

Accepted Answer

UK clinics typically register with the Royal College of Veterinary Surgeons (RCVS), and all veterinary surgeons must be registered with the RCVS.

Question 9

How do I know if a clinic is good?

Accepted Answer

We display customer reviews, RCVS accreditations, and user ratings when available. You can also read owner testimonials.

Question 10

How can a veterinary clinic add or edit its information and prices?

Accepted Answer

If you are the owner or manager of a veterinary clinic, and wish to update pricing information or add a new clinic, you can submit this through our Update Prices page or contact us with the details. We'll verify the information and update our database to ensure accuracy for all users.

Question 11

How often should my pet have check-ups?

Accepted Answer

Generally, healthy adult pets should have annual check-ups, while senior pets (over 7 years for dogs, over 10 for cats) should be seen every 6 months. Puppies and kittens need more frequent visits for vaccinations and monitoring.

Question 12

What vaccinations does my pet need?

Accepted Answer

Core UK vaccinations for dogs include distemper, leptospirosis, hepatitis and parvovirus. For cats, it's feline herpesvirus, calicivirus, and panleukopenia. Your vet will recommend additional vaccines based on your pet's lifestyle and risk factors.

Question 13

When should I spay or neuter my pet?

Accepted Answer

The optimal timing varies by species and breed. Generally, it's recommended between 4-6 months for cats and 6-12 months for dogs. Your vet will advise the best timing based on your pet's size, breed, and health status.

Frequently Asked Questions

Getting Started

User Accounts

Pricing & Services

Booking & Appointments

Clinic Information

Pet Health & Care

Still Have Questions?

Popular Help Topics

Frequently Asked Questions

Getting Started

How does VetNearMe work?

Is VetNearMe free to use?

Do I need to create an account?

User Accounts

Why should I create an account?

What types of accounts are available?

How do I create an account?

Is my personal information secure?

I forgot my password, what should I do?

Can I change my email address?

How do I delete my account?

Pricing & Services

How accurate are the prices shown?

What services can I find on VetNearMe?

Do the prices include everything?

Booking & Appointments

How do I book an appointment?

Can I cancel or reschedule my appointment?

What if I need an emergency appointment?